CHA’s Walk-In Clinic

Register between 8:30 a.m. & 9:30 a.m.,

Monday through Friday

to have your sick child seen in our Walk-in Clinic

 

(Auburn is closed on Major Holidays)

(Shrewsbury is closed on Major and Minor Holidays)

 

Remember:

  • No appointment is necessary during this hour
  • There is no need to call ahead 
  • Patients will be seen on a first come, first served basis
  • Your child will see the walk-in provider that is available (Nurse Practitioner or Physician)
  • Only current CHA patients can be seen during our walk-in hour; sorry, we can not see new patients during this time.

GO!  You may “walk-in” if your child is over 9 months of age and has experienced any of the following symptoms within the last 48 hours:

  • Ear pain
  • Sore throat
  • Rash without fever
  • Pink eye
  • Common cold symptoms without wheezing
  • Allergy symptoms
  • Minor injuries (EXCLUDING: Head injuries, cuts & lacerations)

We are only able to treat the symptoms listed above in our walk-in clinic.  If you have multiple concerns or long-term/chronic problems, you will need to schedule a “regular” appointment to allow ample time to discuss these other concerns with a provider.

STOP! We will not be able to treat the following conditions in our walk-in clinic; you will need to book a “regular” appointment for evaluation of these conditions:

  • Complex/chronic/ongoing illness
  • Behavior problems
  • Follow up to a previous illness
  • Asthma/Wheezing
  • Completion of forms of any kind
  • Not for first time patients – new patients should book an appointment to ensure ample time is allocated to review past medical history
  • Children under 9 months of age can not be seen in our walk in clinic; parents should call to book an appointment

 

Important Information Regarding our Walk-In Clinic:

 

In order for us to provide the best possible care to your child, this walk-in hour should not be used for chronic health problems or concerns (i.e. abdominal pain for two months). These problems are best dealt with during an appointment when the provider has ample time to address your concern.  Therefore, these types of visits should be scheduled appointments made with our triage nurses. Triage can be reached by dialing our main number 508-832-9691 and choosing option 1.

 

Our walk-in hours are designed for parents of suddenly or newly ill children. During the winter months we anticipate that these sessions may be very crowded, so please plan accordingly.   During our walk-in hours we will not be able to discuss long-term/chronic problems; we are only able to treat the symptoms listed.  If you have multiple concerns or long-term/chronic problems, you will need to schedule a "regular" appointment to allow ample time to discuss these concerns with a provider.  For such issues, please schedule an appointment during our regular office hours.

During times of inclement weather, please call our office before you leave your home to come to the Walk-In clinic.  You will want to make sure we are open our regular business hours during the harsh winter months. 

 

Please register in our office between 8:30 – 9:30 a.m. to ensure you are seen during our walk-in hour. If you register after 9:30 a.m. you may be required to wait to see a provider with an opening in his/her schedule later in the morning.

 

Patients will be seen based on arrival time and degree of illness.

Wait times are to be expected but we will do our best

to see patients as quickly as possible.  

We may not be able to accommodate you if you walk in after 9:30 a.m.

Please, no chronic or long-term issues; current, acute illness only.

 

All of our physicians and nurse practitioners have scheduled appointments during the day.  If you feel your child must be seen and you missed walk-in clinic, you should call our triage line and speak with one of our nurses. They will try to find a time for you to be seen depending upon medical necessity.

 

Please note that our walk-in clinic is only open Monday – Friday with registration beginning at 8:30 a.m. and ending promptly at 9:30 a.m.  We also schedule same-day sick visits throughout the day every Monday through Friday to accommodate patients who become sick during the course of the day.